Privacy Policy

1. Our commitment to privacy

Vrinwood Enterprises Pvt. Ltd. (“Vrinwood”, “we”, “our” or “us”) respects your privacy. This Privacy Policy explains how we handle personal data when you visit this website or contact our commercial desk. It applies to this website only.

2. Scope

This website does not contain user accounts, enquiry forms or online payment features. We collect personal data only when you contact us directly by email, telephone or in person, and limited technical data when you visit the site.

3. Information we collect

We may collect the following:

• Contact and enquiry details: your name, company, designation, email address, telephone number and the content of your enquiry, when you email or call the commercial desk.
• Onboarding documents: where we begin a trading relationship, statutory and know-your-customer documents that you choose to share with us.
• Technical data: your IP address, browser type and the pages requested, which are recorded automatically by the servers that deliver this site.

At present this website does not use advertising cookies or analytics tools. If that changes, we will update this policy.

4. Why we use your information

We use personal data to:

• respond to enquiries and provide quotations or offers;
• carry out counterparty onboarding and compliance checks;
• perform and administer contracts, including logistics, inspection and settlement;
• meet our legal, tax, accounting and regulatory obligations;
• keep this website secure and working properly.

We process personal data on the basis of your consent, our contractual relationship with you or your organisation, and our legal obligations, as permitted by applicable Indian law.

5. Disclosure of your information

We do not sell personal data. We share it only where needed and only with:

• service providers who support our email, hosting and business systems;
• independent inspection agencies, logistics providers, banks and insurers, to the extent required to perform a contract with you or your organisation;
• professional advisers such as auditors and legal counsel;
• government or regulatory authorities where required by law.

6. Third-party content

This website loads some resources, such as stylesheets, icons and scripts, from third-party content delivery networks. When your browser requests them, those providers may receive your IP address and browser details. We do not control their practices. Links to other websites are provided for convenience, and we are not responsible for the privacy practices of those sites.

7. Data retention

We keep personal data only as long as it is needed for the purposes described above, or as long as the law requires, for example for accounting, tax and contract records. When it is no longer needed, we delete or anonymise it.

8. Security

We use commercially reasonable technical and organisational measures to protect personal data. No method of transmission over the internet or of electronic storage is completely secure, so we cannot guarantee absolute security. Please take care when sending sensitive information by email.

9. Your rights

Subject to applicable law, including the Digital Personal Data Protection Act, 2023, you may:

• ask for a summary of the personal data we hold about you;
• ask us to correct or update inaccurate or incomplete data;
• ask us to erase your data where it is no longer needed;
• withdraw consent you have given, without affecting processing done before withdrawal;
• raise a grievance about how your data is handled.

To exercise any of these rights, write to us at desk@vrinwood.com. We will respond within a reasonable time and as the law requires.

10. Children

This website is intended for business users and is not directed at children. We do not knowingly collect personal data from children.

11. Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.

12. Contact us

For questions about this Privacy Policy or our handling of personal data, contact the commercial desk at desk@vrinwood.com, or write to Vrinwood Enterprises Pvt. Ltd., Plot No. D-107, Sector 2, Noida, Gautam Buddha Nagar – 201301, Uttar Pradesh.